You click Print, and then wait a moment. Nothing happens. Your attempt has clearly failed. A brief check confirms that the problem is not limited to one document or one app. You can’t print anything. Now what?
The number of causes and fixes for print failures runs wide and deep across the Mac troubleshooting landscape. Here’s a checklist of the more common solutions.
1. Check the Print dialog box
An exclamation mark in front of the printer’s name warns of trouble.
After a failed print attempt, press Command-P again. You’ll likely see a badge icon, such as an exclamation mark, next to the printer’s name in the Print dialog box. You may also see a message appear, explaining the cause of the failure and how to fix it.
Find the right printer: One especially common scenario occurs if you print to more than one printer. You may have not selected the one you intended. If your Mac is a laptop, you may have last printed to your cousin’s printer while visiting her in Topeka, but now you’re back home in Portland. The simple fix is to choose your intended printer from the Print dialog box’s Printer pop-up menu.
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