Receptionist review: App replaces your human receptionist with an iPad

TextUS.biz’s Receptionist app works on a simple principle: Most businesses, even larger businesses, no longer employ fulltime receptionists to sit at the front desk waiting for someone to walk into the office. Whether you work in small, shared, collaborative workspaces, a mid-sized business, or even a larger enterprises it’s quite likely you’re looking for a simple way of connecting with your clients, vendors, and delivery people when they arrive at the front desk. Receptionist makes iPad-based front desk reception almost human.

Receptionist is a puzzle in two pieces. The first is a free iPad app called Receptionist the second is a TextUS.biz Receptionist account. The former provides the touch screen interface your clients use to announce their arrival, the latter provides the backend data that drives what your clients see.

TextUs.Biz ReceptionistNew arrivals use Receptionist’s simple touch screen interface to announce their arrival.

Receptionist accounts, after an initial free 30-day trial, range in price from $49 per month for up to 24 contacts, unlimited messages, and visitor logging on one iPad to $249 per month for all of the above with 100 or more contacts and multiple iPads.

All administration is done using the TextUs.Biz website and the Receptionist administration interface. When you first log into the site you’re walked through a setup process where you can add your company logo or an introductory text message, set an audio prompt message that’s played when clients check in and choose how you want to log check-in information for your clients. Receptionist’s logs can capture images of your clients as they check in, which can be viewed later.

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