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Q: I recently replaced my iPhone 4S as it was faulty. I thought I had backed it up but it appeared I hadn’t, so I lost all my photos and other info. However, recently my new iPhone is telling me that my iCloud backup is full. It shows two backups – one which says ‘This iPhone’ and another larger file under my name. How do I access this other backup to see if this is the data that was missing off my old iPhone? – Simone A: Unfortunately,…
