Ask: Using Apple Mail with Gmail

Got an Apple, Mac, or iOS tech question? We have the answer. In this week’s installment of Ask, we’ll provide some tips for getting Apple’s Mail app to sync better with Gmail.

Question

Since Mavericks appeared, the new OS seems to have turned Apple Mail into a piece of junk for those of us who use IMAP versions of Gmail. Now it can take 10 minutes for Apple Mail to sync with Gmail. Apple’s updates don’t seem to have helped much. It’s sent me and others searching for Apple Mail alternatives. How about some external wisdom?

Answer

Integrating Gmail accounts with most mail clients has long proven difficult, but Apple Mail seems to have special difficulties with the IMAP version of Gmail. Fortunately, there are some troubleshooting steps that we can go through to hopefully solve this particular issue.

For issues with syncing, it can be helpful to change a particular setting in Mail that controls when Mail checks for new messages. This is something that has worked for many people: