Customer outcry scores a win for GymKit on Peloton


Customer outcry scores a win for GymKit on Peloton

Peloton will continue supporting Apple GymKit integration after customers reacted negatively to the fitness company’s plans to axe the feature.

Now, on Thursday, a mere three days later, the company has backpedaled, as spotted by Connect the Watts. After considerable customer feedback, Peloton has emailed customers stating that it would continue supporting Apple GymKit for the Bike+.

“Earlier this week we shared that we were going to end our integration of Apple GymKit for Bike+,” the email reads. “We heard you loud and clear, this is an important feature for you. Based on your feedback, we will continue supporting this integration.”

The email reminds users that GymKit can be used for Cycling workouts on Bike+ for All-Access members. It also reminds users that they can use Peloton One-Tap Tracking, which is its own fitness tracking service.



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