by As a longtime AT&T cellular customer, I was intrigued when the company announced its Mobile Share shared data plans this year. With two iPhones and a 4G iPad in our house, having access to a pool of data and unlimited texting (especially with the somewhat frequent iMessage outages these days) sounded pretty good.
Getting iPhones onto a Mobile Share plan is easy. But as editorial director Jason Snell found out, adding an iPad is a bit trickier. Part of that difficulty involves the way you may be enjoying cellular data on your iPad today, and the other part is the poorly trained (or perhaps strictly coached) AT&T customer service representatives.
First off, Apple makes it easy to sign up for month-to-month data plans directly from your iPad. In doing so, however, you’re setting up a new prepaid plan completely unrelated to any other AT&T plan you may have for other devices (a Family Plan for multiple iPhones, say).
As the Director of AT&T Corporate Communications, Emily J. Edmonds, told me in an email:
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