Troubleshooting Yahoo/AT&T password issues

Reader Henry Ingram has a new problem with an old email account. He writes:

What with all the security breaches going on I’ve been changing passwords. The problem is that I have an old email account that was taken over by AT&T a few years ago but is now run by Yahoo. I’ve had a heck of a time changing the password plus my iPad won’t accept the new one. Is there a way out of this misery?

I’ve been in a similar situation and quite honestly the AT&T/Yahoo relationship in regard to account settings is a nightmare. You go to Yahoo to do something as simple as change your password and you’re passed along to the AT&T site because it controls these kinds of settings. A one-stop shop it is not.

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